- Who we are
Driveline Paving Ltd
Paving & Tarmac Contractors
Telephone: 07786 576360
Email: drivelinepaving@gmail.com
Address: 5 New Acres, Nine Mile Ride, Wokingham, Berkshire RG40 3LZ
For data protection purposes, Driveline Paving Ltd is the organisation responsible for your personal information.
- Information we may collect
When you contact us or request a quotation, we may collect information such as:
- Your name
- Telephone number
- Email address
- Property address
- Details about the work you are interested in
- Photographs you provide of your property or existing driveway/patio
- Information contained in your communications with us
- Any other information you voluntarily provide
We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and information about how you interact with our website.
- How we collect your information
We may receive your information when you:
- Complete a contact or quotation form on our website
- Telephone or email us
- Contact us through WhatsApp or social media
- Request a quotation
- Respond to one of our advertisements
- Contact us after seeing our Facebook or Instagram advertising
- Visit or use our website
If you contact us through a third-party platform such as Facebook or Instagram, that platform may also process your personal information under its own privacy policy.
- How we use your information
We may use your information to:
- Respond to enquiries
- Provide quotations and estimates
- Arrange site visits
- Discuss your requirements
- Provide our paving, driveway, tarmac, patio and landscaping services
- Arrange and carry out work
- Communicate with you about your enquiry or project
- Provide customer service
- Maintain business records
- Improve our website and services
- Prevent fraud, misuse or security issues
- Comply with our legal and regulatory obligations
Where appropriate, we may also use information to understand which of our advertising campaigns generate enquiries and improve the effectiveness of our advertising.
- Meta, Facebook and Instagram advertising
We may advertise Driveline Paving Ltd through Facebook and Instagram, including using Meta advertising services.
If you visit our website after clicking one of our advertisements, certain information about your visit may be collected through cookies or similar technologies, depending on the tools installed on our website and your choices.
We may use this information to:
- Measure the performance of our advertising
- Understand how visitors use our website
- Improve our advertising
- Reach people who may be interested in our services
- Measure enquiries generated by our advertisements
Where consent is required for non-essential cookies or similar tracking technologies, we will ask for your consent before using them.
Meta may process information in accordance with its own privacy policies and terms.
- Our lawful basis for using your information
Depending on the circumstances, we may process your personal information because:
- You have asked us to take steps towards providing our services, such as preparing a quotation.
- It is necessary for a contract, where you become a customer.
- We have a legitimate interest, such as responding to enquiries, managing our business, improving our services and protecting our business.
- You have given consent, where consent is required, for example for certain non-essential cookies or marketing activities.
- We have a legal obligation to retain or provide certain information.
We will only use your information where we have a lawful basis to do so.
- Marketing
We may contact existing customers about our services where permitted by law.
Where we require your consent to send direct marketing communications, we will ask for your consent and you can withdraw it at any time.
You can also ask us to stop sending you marketing communications at any time by contacting us.
- Who we may share your information with
We will not sell your personal information.
Where necessary for operating our business, we may share relevant information with trusted service providers, such as:
- Website and hosting providers
- IT and software providers
- Advertising and analytics providers
- Communication providers
- Professional advisers
- Payment providers, where applicable
- Authorities or organisations where we are legally required to do so
We only share information where there is a legitimate reason to do so and, where appropriate, require service providers to protect your information.
- How long we keep your information
We will only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
For example, we may retain enquiry, quotation and customer information for an appropriate period after our relationship with you ends in order to maintain business records, deal with enquiries or complaints, comply with legal obligations and protect our legitimate business interests.
When information is no longer required, we will securely delete or dispose of it where appropriate.
- Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
- Cookies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website to operate correctly. Other cookies may be used for analytics, advertising or measuring the performance of our marketing.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser and, where provided, our website's cookie settings.
- Your data protection rights
Depending on the circumstances, you have rights under UK data protection law, including the right to:
- Ask for access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your information in certain circumstances
- Ask us to restrict how we use your information in certain circumstances
- Object to certain uses of your information
- Request your information in a portable format where applicable
- Withdraw consent where we rely on consent
These rights are subject to certain legal conditions and exemptions.
To exercise your rights, please contact us using the details provided below.
- How to contact us
If you have any questions about this Privacy Policy or how we use your information, please contact:
Driveline Paving Ltd
Telephone: 07786 576360
Email: drivelinepaving@gmail.com
Address: 5 New Acres, Nine Mile Ride, Wokingham, Berkshire RG40 3LZ
- Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to resolve your concerns.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO). The ICO provides guidance on privacy rights and complaints.
Information Commissioner's Office (ICO)
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, advertising or legal requirements.
The latest version will always be published on this page, with the date of the most recent update shown at the top.